Cancellation Policy

Q: Can I cancel my order before it ships?
A: Yes, you can cancel your order before it ships by contacting customer support. Once the order has shipped, we will not be able to cancel it, but you can request a return according to our Return & Exchange Policy.

Q: How do I cancel my order?
A: To cancel your order, please contact us as soon as possible via email at info@modearo.com or call our customer support at +1 (235) 202-2434 and provide your order number. We will do our best to assist you in canceling the order.

Q: Can I cancel my order after it has shipped?
A: Once your order has shipped, you will not be able to cancel it. Please refer to our Return & Exchange Policy for further instructions.

Q: Are there any cancellation fees?
A: No, we do not charge any cancellation fees if you cancel your order before it ships.

Q: What if I want to return or exchange an item?
A: After the order has been shipped, if you wish to return or exchange an item, please refer to our Return & Exchange Policy. All returns and exchanges will be processed after the returned items are received and inspected.