Privacy Policy
Effective Date: 2026-01-04
Overview
This privacy policy applies to the collection, use, sharing, and protection of personal information when you visit and use modearo.com.
By using this service, you agree to this privacy policy and our terms of service.
Information We Collect
We may collect the following types of information:
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Account and Order Information: Name, email, shipping address, order details, after-sales communication information.
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Payment Information: Payment status and transaction identifiers (we do not store full card numbers).
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Device and Usage Information: IP address, browser type, visited pages, visit time, device identifiers.
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Cookies and Similar Technologies: Used for login, shopping cart, preferences, and statistical analysis.
Use of Information
We use the information for:
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Processing orders, shipping, and after-sales services.
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Providing customer support and communication.
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Preventing fraud, improving security, and ensuring compliance.
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Operational analysis and improving user experience.
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Sending marketing messages if you have subscribed or not unsubscribed (you can opt out at any time).
Cookie Policy
You can manage or disable cookies in your browser settings. If disabled, certain features (such as the shopping cart/login) may not work properly.
Cookies and Third-Party Analytics
We use third-party analytics tools (such as Google Analytics, Meta Pixel) to analyze website traffic and user behavior. You can control whether to accept cookies through browser settings and opt out of ad tracking. We do not sell or share your personal information with unrelated third parties. If you do not want us to use cookies to track your behavior, you can disable cookies through your browser settings. You can also opt out of Google Analytics or Meta Pixel ad targeting via the ad opt-out links.
Information Sharing
We may share necessary information in the following cases:
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With fulfillment and logistics service providers to share shipping-related information.
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With payment processing service providers to share payment processing information.
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With technology service providers for website hosting, data analysis, and customer support services.
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When required by law or to protect the safety and rights of our users.
Data Retention
We retain your personal information only for the period necessary to fulfill the purposes described in this policy or as required by laws and regulations.
Data Security
We take reasonable technical and managerial measures to protect your information. However, internet transmission and electronic storage cannot guarantee absolute security.
Children’s Privacy
This service is not intended for children under 13 years old. We do not knowingly collect personal information from them. If such information is discovered, please contact us for removal.
Your Rights
You may request access, correction, or deletion of your personal information (except where retention is required by law or business needs) and unsubscribe from marketing messages at any time.
Policy Updates
We may update this privacy policy from time to time. Updates will be posted on this page and, if necessary, communicated via on-site notices or email.
Contact Us
For assistance, please visit our Contact Us page to reach us.
Customer Support Hours: 24/7
We usually respond to your inquiries within 24 hours and strive to resolve your issues promptly. Even outside of business hours, our customer support team will arrange follow-ups as soon as possible to ensure you receive full support.
For urgent matters or quick responses, feel free to contact us anytime, and we will prioritize your case.